NEW REPORT: Reskilling the Workforce with Technology-Oriented Training

Government agencies are increasingly expected to provide more and higher levels of services for citizens with fewer resources. This difficult balancing act requires that government executives maximize the effectiveness of agency transformation efforts.  Government agencies use technology to increase the efficiency of their services, but rapid changes in technology create a need for additional training to help the workforce remain current in their knowledge and application of new innovations.

Reskilling the Workforce with Technology-Oriented Training

This difficult balancing act requires that government executives maximize the effectiveness of agency transformation efforts. Government agencies use technology to increase the efficiency of their services, but rapid changes in technology create a need for additional training to help the workforce remain current in their knowledge and application of new innovations.

Laurie Giddens

Laurie Giddens is an assistant professor in the Information Technology and Decisions Sciences Department in the G. Brint Ryan College of Business at the University of North Texas. Prior to earning her PhD, she worked for 10 years in the nonprofit sector in various information technology, management, and consulting roles. Her research explores how individuals and organizations utilize information systems to improve the well-being of the workforce and society.

Stacie Petter

Stacie Petter is the Ben H. Williams professor of information systems and business analytics in the Hankamer School of Business at Baylor University. Her research examines how information systems and technology bring value and benefits, as well as harm or negative consequences, to organization and individuals. In particular, she is interested in the use and evaluation of information systems, gamification and online gaming, and software project management.

COVID-19 Phase III—Digital citizen services to emerge stronger and more resilient

Blog Co-Authors: Paul A. Dommel Global Director for Public Service, IBM, Nicholas Holmes CTO – Global Government Data and AI, IBM and Mike Stone, Global Managing Director, Public Sector, Healthcare and Life Sciences, IBM.

Governments suddenly faced enormous pressures on some services. For example, as many as 1 in 4 workers—more than 46 million people—received a form of unemployment insurance.

Making Agile Happen: In-Service - Part IV

INTRODUCTION

Previous posts describe educational programming offered at the graduate level through schools of public affairs (pre-service training).

Michael Peckham

Michael Peckham is the Chief Financial Officer and Acting Director of the Financial Management Portfolio for the Program Support Center, a component of the U.S. Department of Health and Human Services (HHS).

Weekly Roundup: November 8-12, 2021

Governmentwide chat, calendar collaboration tools coming in 2022. Sometime in early 2022, federal employees will be able to check the calendar and chat with a colleague at another agency. No more emailing and hoping they will respond. No more playing calendar tag to try to find an agreeable time for a meeting.

How Governments can Emerge Stronger in the Aftermath of COVID-19: Preparing for The Future

Governments and societies continue to face the unforeseen and unprecedented challenges of responding to and recovering from the COVID-19 pandemic. The experiences of the last 18 months have pointed to the importance of well-managed actions at the local, national, and cross-border levels.

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