On the Importance of Being Resilient

Submitted by on Thu, 01/20/2022 - 12:33

Events of the last couple years have put a renewed emphasis on the importance of being resilient. Leaders and the organizations they lead have been walloped by the unforgiving realities of disruption and uncertainty. Often in the mist of responding to the unforeseen doing all one can to operate, meet expectations, follow through on commitments, and deliver on missions there is little time to reflect, to take stock, or to gain perspective. When faced with the unexpected reflex and instinct seem to be what leaders and organizations alike rely on to weather the turbulence.

Kelvin Coleman

Submitted by on Tue, 01/11/2022 - 12:59

Kelvin Coleman is an IBM Consulting Partner and member of the Advisory Board for the IBM Center for Government Cybersecurity.  Previously, he was Executive Director at the National Cyber Security Alliance (NCSA). A dynamic cybersecurity leader, Kelvin has two decade’s of experience in high-stakes cybersecurity posts at the White House, the U.S. Department of Homeland Security (DHS) and the private sector.

Mitigating risk, managing cybersecurity and building resiliency to meet the mission of government

Submitted by on Tue, 01/11/2022 - 12:55

The IBM Center for The Business of Government has written previously about the need for mission leaders to focus on cyber security as a key success factor, especially given the Administration’s identification of “cybersecurity as a key enabler of mission delivery” in the President’s Management Agenda.  Below we provide highlights of a few of those reports focused on cyber, which provide a foundation for IBM to build on as the Cybersecurity Center moves ahead.  We look forward to adding to this r

Strong Cyber Reasons Make Strong Cyber Actions

Submitted by on Tue, 01/11/2022 - 12:53

Throughout Shakespeare’s “King John,” the chief protagonist is consistently given sound advice: “strong reasons make strong actions.” Today, that advice is quite relevant given our globally ‘connected’ environment.

Weekly Roundup: January 3-7, 2022

Submitted by on Fri, 01/07/2022 - 14:21

Making the Customer Service Executive Order Really Work. Among the keys: making permanent the flexibility to pursue innovation through technology and multi-sector partnerships. As with any major reform effort, success will be defined in many ways and determined by many factors. But clearly, early and quick “wins” are critical. The good news is that, despite the complexity of many of the challenges, the opportunities for those wins are available.

Lessons in Accountability from the Pandemic

Submitted by on Tue, 01/04/2022 - 14:28

The American Society for Public Administration hosted Center authors Katherine Barrett and Richard Greene, Visiting Fellows at the IBM Center for the Business of Government and Senior Advisors, Columnists, and co-chairs of the Advisory Board for Route Fifty as well as Don Kettl, Professor Emeritus and Former Dean of the University of Maryland School of Public Policy to speak on their latest report, “Managing The Next Crisis: Twelve Principles For Dealing With Viral Uncertainty.” Center Director Dan Chenok facilit

Angela Bailey

Submitted by on Mon, 01/03/2022 - 10:42

Angela Bailey has dedicated more than 39 years to public service, with 33 of those years in human resources. Ms. Bailey was appointed as the Department of Homeland Security’s Chief Human Capital Officer (CHCO) in January 2016.

How Intelligent Automation Can Help Government Agencies Focus on Mission Critical Outcomes

Submitted by on Mon, 12/20/2021 - 11:05

Blog Co-Author:  Matt Warshaw

Federal agencies spend billions of dollars every year on routine office functions such as procurement, human resources, logistics, and information technology. Intelligent automation (IA) is one set of tools that can help agencies  simply processes, saving time and reducing costs, ultimately allowing federal employees to focus their energy on mission critical outcomes rather than complex back-office tasks.

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