Recognizing the Great Work of Public Servants

News of great work done by many outstanding government leaders is always important to communicate, especially in a world where government can be portrayed as less productive and more inflexible than the private sector.  This portrayal is often magnified during a time of transition to a new administration, when new leaders arrive in agencies and understandably have questions about the staff they are inheriting.  However, equally compelling are impressions of leaders who have a chance to work with very talented federal workers -- many political appointees in both parties have publicly reporte

Announcing the Center's New Emeritus Fellow - John Kamensky!

John moves to Emeritus status after his tremendous and impactful career working in and with government, including the IBM Center for the past 20 years, where he has served as a Senior Fellow and an Associate Partner with IBM's Global Business Services.

Announcing the Center’s New Visiting Fellow: Angela Evans

We are honored to host Ms. Evans in the Center.  Ms.

Government Reform: Lessons from the Past for Actions in the Future

This overview of government reforms and actions provides important lessons for leaders today and tomorrow.

Reform approaches will vary, depending on the types of reform are being pursued. Each type relies on different strategic implementation approaches, with different lessons learned that the authors hope will be of value to leaders today.

Tech and Data Innovation Can Drive Progress in Sustainability and Environmental Protection

Advanced analytics and digital technologies have great potential to help to advance environmental sustainability.

Improving Outcomes in Government through Data and Intelligent Automation

Michael Peckham, Acting CFO and Director of the Financial Management Portfolio for the Program Support Center, U.S. Department of Health and Human Services, Alka Patel, Head of Ethics Policy for the Department of Defense (DoD) Joint Artificial Intelligence Center (JAIC), and Jennifer Edgin, Assistant Deputy Commandant for Information, Headquarters Marine Corps, all provided specific examples of how IA, AI, and Blockchain have transformed their workflows to better achieve their mission.

Successful Adoption of Intelligent Automation in Government: Lessons from Disaster Management and Response Efforts at the Departments of Defense and Energy

Pressure to do more with less, improve efficiency and reduce cost while meeting citizen needs is challenging government agencies. Intelligent Automation (IA) meets this challenge by transforming work while enabling the workforce to perform more effectively and efficiently.   Powered by artificial intelligence (AI) as part of an integrated platform -- which also includes Robotics Process Automation (RPA), analytics, process management, and digital strategy – IA can improve how federal agencies operate internally and serve customers externally.

New Research Report Recipients

The Center is pleased to announce our latest round of stipends for new reports on key public sector challenges, which respond to the priorities identified in the Center's research agenda. These reports will add great insight to the Center’s content, intended to stimulate and accelerate the pro­duction of practical research that benefits public sector leaders and managers. We expect the following reports to be published later this year.

Promoting an Innovative Workforce Through DevSecOps

Guest blogger:  Matt Gordon, Managing Consultant, IBM Global Business Services

A Peaceful Transfer of Power is the Foundation of Good Government

This weekend, I dropped my daughter at the airport for a return flight to college after a month-long break.  We talked about what she might do if she encountered anyone acting problematically given this week’s tragic and unprecedented actions on Capitol Hill, but I assumed this would be a hypothetical warning.


Executive Director
IBM Center for The Business of Government
600 14th Street, NW
Second Floor
Washington, DC 20005
United States
(202) 551-9310

Dan Chenok is Executive Director of the IBM Center for The Business of Government. He oversees all of the Center's activities in connecting research to practice to benefit government, and has written and spoken extensively around government technology, cybersecurity, privacy, regulation, budget, acquisition, and Presidential transitions. Mr. Chenok previously led consulting services for Public Sector Technology Strategy, working with IBM government, healthcare, and education clients.

Mr. Chenok serves in numerous industry leadership positions. He is a CIO SAGE and member of the Research Advisory Council with the Partnership for Public Service, Fellow of the National Academy of Public Administration, Member of the Board of Directors for the Senior Executives Association, Member of the Government Accountability Office Polaris Advisory Council for Science and Technology, Member of the American University IT Executive Council, and Mentor with the Global Policy, Diplomacy, and Sustainability Fellowship.  Previously, he served as Chair of the Industry Advisory Council (IAC) for the government-led American Council for Technology (ACT), Chair of the Cyber Subcommittee of the DHS Data Privacy and Integrity Advisory Committee, Chair of the NIST-sponsored Federal Information Security and Privacy Advisory Board, and two-time Cybersecurity commission member with the Center for Strategic and International Studies. Mr. Chenok also generally advises public sector leaders on a wide range of management issues. Finally, Mr. Chenok serves as an Adjunct Associate Professor with the LBJ School of Public Affairs at the University of Texas in Austin, teaching at the school's Washington, DC Center.  

Before joining IBM, Mr. Chenok was a Senior Vice President for Civilian Operations with Pragmatics, and prior to that was a Vice President for Business Solutions and Offerings with SRA International.

As a career Government executive, Mr. Chenok served as Branch Chief for Information Policy and Technology with the Office of Management and Budget, where he led a staff with oversight of federal information and IT policy, including electronic government, computer security, privacy and IT budgeting. Prior to that, he served as Assistant Branch Chief and Desk Officer for Education, Labor, HHS, and related agencies in OMB's Office of Information and Regulatory Affairs. Mr. Chenok began his government service as an analyst with the Congressional Office of Technology Assessment, and left government service at the end of 2003.

In 2008, Mr. Chenok served on President Barack Obama’s transition team as the Government lead for the Technology, Innovation, and Government Reform group, and as a member of the OMB Agency Review Team.

Mr. Chenok has won numerous honors and awards, including a 2010 Federal 100 winner for his work on the presidential transition, the 2016 Eagle Award for Industry Executive of the Year, and the 2002 Federal CIO Council Azimuth Award for Government Executive of the Year.

Mr. Chenok earned a BA from Columbia University and a Master of Public Policy degree from Harvard's Kennedy School of Government.