Five strategies to emerge stronger and more resilient

In the face of economic volatility, extreme weather events, and rapidly shifting demographics, the demand for public services has skyrocketed. The chasm between what citizens need and what governments can provide has widened.

Trust in public organizations is also on the decline, continuing a trend we’ve seen for decades. In 2022, only half (52%) of citizens trust their governments globally, according to Edelman. The Organisation for Economic Co-operation and Development (OECD) has measured a similar level of trust (51%) across its 38 member countries.

How to Improve the Quality of Governance

It aims to accomplish the goals created by providing a framework and guidelines. In short, the chief objective of having a performance management system is to achieve more effectiveness and efficiency in the way governments function.

Keeping the TMF relevant

The Technology Modernization Fund (TMF) is an innovative funding vehicle that gives agencies additional ways to deliver services to the American public more quickly, better secure sensitive systems and data, and use taxpayer dollars more efficiently. It was authorized by the Modernizing Government Technology Act of 2017. Investments receive incremental funding and technical expertise to ensure project success.

Three Things to Keep in Mind When Implementing Open Source Software in Defense

Guest Blogger:  David Egts, Chief Technologist, RedHat

This article first appeared in GovConWire.

Adding Agility as a Core Element of Public Affairs Education

The National Academy of Public Administration (NAPA) established the Agile Government Center (AGC) in November 2019.

Data and the cyber workforce

I recently had the opportunity to discuss the new report, "A Call to Action: The Federal Government’s Role in Building a Cybersecurity Workforce for the Nation" with Federal Computer Week. We discussed this recent report from the National Academy of Public Administration (NAPA).  Text of the interview with FCW reporter Natalie Alms follows.

Perspectives on Emerging Stronger and More Resilient from the Pandemic, in Preparing for the Future

A new IBM Center report addresses this imperative, identifying collective strategies can lead to identification and resolution of challenges in way that brings together government leaders, scientists, data analysts, health care organizations, academic institutions, and industry.  The report,  Emerge Stronger and More Resilient: Responding to COVID-19 and Preparing for Future Shocks, is by IBM Global Government leaders Tim Paydos and Mike Stone, as we

New Research Report Recipients

We are pleased to announce our latest round of new reports on key public sector challenges, which respond to priorities identified in the Center's research agenda. Our content is intended to stimulate and accelerate the production of practical research that benefits public sector leaders and managers.

We expect the following reports to be published starting in the fall of 2022.  Short summaries of each report follow:

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Executive Director
IBM Center for The Business of Government
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Dan Chenok is Executive Director of the IBM Center for The Business of Government. He oversees all of the Center's activities in connecting research to practice to benefit government, and has written and spoken extensively around government technology, cybersecurity, privacy, regulation, budget, acquisition, and Presidential transitions. Mr. Chenok previously led consulting services for Public Sector Technology Strategy, working with IBM government, healthcare, and education clients.

Mr. Chenok serves in numerous industry leadership positions. He is a CIO SAGE and member of the Research Advisory Council with the Partnership for Public Service, Fellow of the National Academy of Public Administration, Member of the Board of Directors and Chair of the Policy Committee for the Senior Executives Association, Member of the Government Accountability Office Polaris Advisory Council for Science and Technology, and Member of the American University IT Executive Council. Previously, he served as Chair of the Industry Advisory Council (IAC) for the government-led American Council for Technology (ACT), Chair of the Cyber Subcommittee of the DHS Data Privacy and Integrity Advisory Committee, Chair of the NIST-sponsored Federal Information Security and Privacy Advisory Board, and an Adjunct Associate Professor with the U of Texas LBJ School of Public. He is also a three-time member of Cyber and Cloud Computing commissions with the Center for Strategic and International Studies. Mr. Chenok also generally advises public sector leaders on a wide range of management issues.

Before joining IBM, Mr. Chenok was a Senior Vice President for Civilian Operations with Pragmatics, and prior to that was a Vice President for Business Solutions and Offerings with SRA International.

As a career Government executive, Mr. Chenok served as Branch Chief for Information Policy and Technology with the Office of Management and Budget, where he led a staff with oversight of federal information and IT policy, including electronic government, computer security, privacy and IT budgeting. Prior to that, he served as Assistant Branch Chief and Desk Officer for Education, Labor, HHS, and related agencies in OMB's Office of Information and Regulatory Affairs. Mr. Chenok began his government service as an analyst with the Congressional Office of Technology Assessment, and left government service at the end of 2003.

In 2008, Mr. Chenok served on President Barack Obama’s transition team as the Government lead for the Technology, Innovation, and Government Reform group, and as a member of the OMB Agency Review Team.

Mr. Chenok has won numerous honors and awards, including a 2010 Federal 100 winner for his work on the presidential transition, the 2016 Eagle Award for Industry Executive of the Year, and the 2002 Federal CIO Council Azimuth Award for Government Executive of the Year.

Mr. Chenok earned a BA from Columbia University and a Master of Public Policy degree from Harvard's Kennedy School of Government.