Blog
Thursday, June 18, 2020
The federal government has long struggled with efforts to improve customer service.
Friday, June 12, 2020
Highlighting articles and insights that we found interesting for the week ending June 12, 2020
Wednesday, June 10, 2020
Co-authored with Hugh Livengood: Managing financial risk to enhance government executive decision-making.
Tuesday, June 9, 2020
Interview with Jeremy Gutsche
Monday, June 8, 2020
More federal employees are working from home during the coronavirus crisis than ever before.
Friday, June 5, 2020
Highlighting articles and insights that we found interesting for the week ending June 5, 2020
Thursday, June 4, 2020
Not so long ago, the idea of using telework in the public sector wasn’t gaining much traction.
Tuesday, June 2, 2020
Risk Based Decision-Making: A Key Capacity for Government Today Series
Friday, May 29, 2020
Articles from across the Web that we at the IBM Center for The Business of Government found interesting for the week of May 25-29, 2020.
Thursday, May 28, 2020
The Obama administration focused on employee interaction and workplace improvement rather than civil service reform.