Using clear goals, performance information, transparency ,and targets to highlight accountability can be a powerful tool to drive output-oriented performance, especially in clearly-defined and stable program areas.
Beyond the bustle of the DC Beltway, off of Richmond Highway in Alexandria, VA, there is a bland office building that is home to a small team of six nurses with a mission: to help low-income, first-time mothers succeed in being nurturing parents.
For nearly a dozen years, through 2008, we evaluated all 50 state governments on a wide variety of management issues, looking in particular at workforce planning.
Best practices for developing a CCS are the same as those necessary for developing non-cognitive systems: Organizations must uncover requirements, follow a robust methodology, and involve skilled developers, project managers, and users to ensure successful development.
Saturday, March 13, 1993: The snow was starting to come down faster, but Bob Stone, Bob Knisely and myself were completely absorbed in excited chatter about what we should say when we were to meet with Vice President Al Gore the next day.