Government Reform over the Past 20 Years - Part 3, Using Data

Submitted by on Tue, 10/30/2018 - 11:41

In the IBM Center’s new book, Government For The Future:  Reflection and Vision for Tomorrow’ Leaders, we have identified six major trends that have driven government management reforms.  This is the third in a six-part series where we highlight each trend; part three summarizes the evolution of the use of data in U.S.

Lisa Mascolo

Submitted by on Tue, 10/30/2018 - 09:34

Lisa Mascolo is managing director, U.S. Public Service, IBM Global Business Services unit, where her purview spans the U.S. federal government and the state and local government and education markets. Before joining IBM in March 2016, Lisa coached senior leaders and provided business strategy consulting services to small and large businesses as the CEO of Listen Learn Lead LLC.

Leadership in Action: Fall 2018 The Business of Government Magazine

Submitted by on Mon, 10/29/2018 - 15:47

This edition of The Business of Government magazine marks the 20th anniversary of the IBM Center for The Business of Government. For the last two decades, the Center has led the charge of connecting research with practice and advancing public management scholarship, all while providing leaders with practical insights and actionable recommendations on how to enhance the way government does its business.

Fall 2018 Edition

Submitted by on Mon, 10/29/2018 - 10:50

Conversations with Authors: Kevin Desouza

Submitted by on Fri, 10/26/2018 - 15:52
Broadcast Date: 
Monday, April 22, 2019 - 09:00
Author: 
Kevin C. Desouza
Audio: 
Audio icon Complete Interview

Weekly Roundup, October 22-26, 2018

Submitted by on Fri, 10/26/2018 - 11:28

John Kamensky

Government Reform over the Past 20 Years - Part 2, Managing Performance

Submitted by on Thu, 10/25/2018 - 08:31

In the IBM Center’s new book, Government For The Future:  Reflection and Vision for Tomorrow’ Leaders, we have identified six major trends that have driven government management reforms.  This is the second in a six-part series where we highlight each trend; part two summarizes the evolution of performance management in U.S.

Applying Design Thinking to Public Service Delivery

Submitted by on Wed, 10/24/2018 - 11:50

Every day, U.S. government entities interact with millions of citizens to execute their core missions. Serving the citizenry has always has been a foundation of our government and today, rapidly advancing technological innovations are fundamentally changing citizen expectations. The last best experience that anyone has becomes the minimum expectation for the next experience. With these changing dynamics as a backdrop, organizations must begin to re-imagine how they innovate, operate, and engage with clients, employees, and stakeholders.

Applying Design Thinking To Public Service Delivery

Submitted by on Wed, 10/24/2018 - 09:00

Serving the citizenry has always has been a foundation of our government and today, rapidly advancing technological innovations are fundamentally changing citizen expectations. The last best experience that anyone has becomes the minimum expectation for the next experience. With these changing dynamics as a backdrop, organizations must begin to re-imagine how they innovate, operate, and engage with clients, employees, and stakeholders.

Design Thinking in Action—Case Studies

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