IBM Center for The Business of Government

Government administrative processes often receive criticism for focusing on inputs and not outcomes.  A specific example of this criticism has been registered by members of the acquisition com¬munity regarding source selection processes used for contracting that could be improved to reduce bid protests, the appellate pro¬cess for contracting.  Protests do not occur frequently, but when they do occur the costs are significant—and when sustained, they can impact the process for many subsequent contracts.

 and Public Policy at Willamette University.

and Public Policy at Willamette University.