Government 2025 – Sharing Wisdom From and For the World

Submitted by on Wed, 12/15/2021 - 13:00

Our Center recently collaborated with the IBM Institute for Business Value on work with thought leaders across government, industry, academic, and the nonprofit sectors to drive an online global conversation about the future of Government around the world, the “Gov2025 Jam.”  This dialogue explored five key issues representing some of the most pressing challenges facing governments and societies today.

It’s Time for That Customer Thing Again – Only Bigger and Better!

Submitted by on Wed, 12/15/2021 - 10:53

The Biden Administration has announced a new “Customer Experience and Service Delivery” initiative, promising some pretty specific and measurable actions, not just high-minded rhetoric.  For example, it includes 36 customer experience commitments across 17 federal agencies focused on “the moments that matter most in people’s lives” such as retiring, travelling, and paying for college.

Matt Warshaw

Submitted by on Tue, 12/14/2021 - 12:35

Matt Warshaw leads strategic partnerships for the IBM Center for The Business of Government and will also lead ecosystem outreach for the IBM Client Center in Washington, DC.

Michael Brown

Submitted by on Mon, 12/13/2021 - 10:18

Michael Brown is the Director of the Defense Innovation Unit (DIU) at the U.S. Department of Defense. DIU, established in 2015, fields leading-edge commercial capabilities to the military faster and more cost-effectively than traditional defense acquisition methods. With offices in Silicon Valley, Boston, Austin, and at the Pentagon, DIU is embedded in key innovation ecosystems across the country and builds direct relationships with organizations that strengthen our national security innovation base.

Happy Holidays from The IBM Center for The Business of Government

Wishing you the gift of cheer

this holiday season.

 

 

Encouraging Change with Technology-Oriented Reskilling Programs

Submitted by on Wed, 12/08/2021 - 22:56

"How can we narrow the technology-skills gap? A growing number of organizations are relying on technology-oriented reskilling programs to train employees on skills for new or different roles within their organization.

Assessing Agility at the State and Local Government Level

Submitted by on Tue, 12/07/2021 - 12:26

The American Society for Public Administration hosted Center author Professor Sukumar Ganapati of Florida International University to speak on his report, “Adopting Agile in State and Local Governments.” Center Director Dan Chenok helped to launch the session as Professor Ganapati described Agile, Agile in government, and Agile beyond technocracy.   Read a summary here.

Driving Outcomes for Defense Agencies Through AI

Submitted by on Fri, 12/03/2021 - 13:17

(Contributors:  Adam Gilbride, Associate Partner, IBM United Kingdom and Matt Warshaw, Director, US Government Centers, IBM)

How Agencies can use Other Transaction Authorities to Meet Mission Goals

Submitted by on Wed, 12/01/2021 - 12:21

The term “Other Transaction Authority” (OTA) stems from statutory provisions that allow certain federal agencies to enter into transactions with commercial entities using nontraditional procurement methods and contract terms. While OTAs have been around in NASA since 1958 and within the Department of Defense since 1989, they have experienced significant growth in recent years following expansion under the 2016 National Defense Authorization Act (NDAA).

COVID-19 Phase III — The new urgency in modernizing supply chains for control, integrity, and dynamic agility

Submitted by on Tue, 11/30/2021 - 10:54

Blog co-authors:  Rob Cushman Senior Partner, Supply Chain Transformation, IBM, Mike Stone Global Managing Director, Public Sector, Healthcare and Life Sciences, IBM, Jonathan Wright Managing Partner and Service Line Leader, IBM, and Nikki Zimmerman Global Leader, Supply Chain Resilience, IBM

For the last several decades, a vast ecosystem of suppliers, logistics providers, and buyer brokers has partnered to optimize this extended supply chain and increase efficiency while cutting the cost of capital.

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