Fall/Winter 2010 Edition

Submitted by on Thu, 12/02/2010 - 16:07
From the Executive Director
Jonathan D. Breul
The “Forum” in this issue of The Business of Government magazine discusses seven specific operational functions that can be improved significantly through the adoption of commercial best practices.
PDF icon Fall-Winter 10 Executive Director.pdf
Table of Contents
From the Managing Editor’s Keyboard
Michael J. Keegan
Within these pages, we have assembled a varied group of leaders, innovators, practitioners, and thinkers, who in their own way offer models to follow, provide insights that can infuse theory to practice.
PDF icon Fall10_2_ManagingEditor.pdf
Table of Contents
A Conversation with Dr. Bobby Braun, Chief Technologist, National Aeronautics and Space Administration (NASA)
“I think to be a good leader today requires the ability to integrate. It’s about integrating knowledge from disparate fields, learning from that knowledge, and applying it to new problems.”
PDF icon Conversations_Bobby_Braun.pdf
Conversations with Leaders
A Conversation with Lt. General Bruce Green, M.D., Surgeon General, U.S. Air Force
“We continue with the same mission we have always had: to enable the Air Force to fly, fight, and win, by [sustaining a] healthy and fit military force.”
PDF icon Conversations_Bruce_Green.pdf
Conversations with Leaders
A Conversation with Sam Pulcrano, Vice President of Sustainability, U.S. Postal Service
“We provide universal service at affordable rates, so reducing energy and fuel use helps us keep our costs under control as well as provide the trusted service that Americans expect.”
PDF icon Conversations_Sam_Pulcrano.pdf
Conversations with Leaders
A Conversation with Cas Holloway, Commissioner, New York City Department of Environmental Protection
“DEP clearly does a good job. People turn on the tap. The water comes out. The water also goes away. That is the surest indicator that we’re doing great.”
PDF icon Conversations_Cas_Holloway.pdf
Conversations with Leaders
Dave Bowen: Driving IT Coordination and Innovation at the FAA
Michael J. Keegan
“Our mission is quite simply to provide the safest air transportation in the world. We do this extraordinarily well. We are running record low accident rates.”
PDF icon Profiles_Dave_Bowen.pdf
Vice Admiral Jack Dorsett: Strengthening the U.S. Navy’s Information Dominance for the 21st Century
Michael J. Keegan
“My strategic objective is to pioneer, field, and employ game-changing information capabilities that give information dominance over potential adversaries and decision superiority for U.S. commanders and operating forces.”
PDF icon Profiles_Jack_Dorsett.pdf
Dr. David McClure: Promoting Transparency, Participation, and Innovation in Government
Michael J. Keegan
“The last principle of open government is innovation. It’s about not standing still, but thinking of new ways to direct activities and processes so that the government can be as innovative as possible and open to new ideas.
PDF icon Profiles_David_McClure.pdf
Richard Spires: Leveraging IT to Enhance DHS Mission Effectiveness
Michael J. Keegan
“We can’t get any of this done without a really good staff. We need to have a strong government employee base within our IT functions to make this work, so getting that right balance [between contractor and employee] is really critical.”
PDF icon Profiles_Richard_Spires.pdf
Pursuing Person-Centric Human Services Delivery: Insights from Clarence Carter, Director, District of Columbia Department of Human Services
"The Department of Human Services principally focuses on income support for economically and socially challenged people, homelessness, and those programs which support fragile populations."
PDF icon Insights_Clarence_Carter.pdf
Insights
Forum: Driving Performance-Strategies for More Effective Government
Michael J. Keegan
Change seems to come upon us faster, is more complex in its nature, and is a great deal more uncertain in its effects.
PDF icon Forum_Intro_0.pdf
Forum
Strategies to Cut Costs and Improve Performance
Charles Prow
Daniel B. Prieto
Debra Cammer Hines
We estimate that through a combination of spending reforms of entitlement programs, eliminating low-priority programs, and adopting commercial best practices in government operations, the federal government can save $1–1.5 trillion over five years.
PDF icon Forum_Cut_Costs.pdf
Forum
What We Know Now: Lessons Learned Implementing Federal Financial Systems Projects
Debra Cammer Hines
Angela Carrington
This contribution outlines 10 principles designed to provide insight into effective and efficient strategies on how to best deploy financial management systems in alignment with OMB’s goals and policies, with a focus on optimizing resources.
PDF icon Forum_FM.pdf
Forum
Regulatory Partnerships: Good or Bad?
Regulatory partnerships between government regulators and industry evolved in the 1990s as a way of increasing compliance while reducing administrative burdens.
PDF icon Viewpoint_Kamensky.pdf
Viewpoints
Innovation That Matters
Dan Chenok
Using new technologies more effectively is among the key priorities for organizations today.
PDF icon Viewpoint_Chenok.pdf
Viewpoints
Counting on the Cloud: Early Reflections on the Adoption of Cloud Computing by the U.S. Census Bureau
Costas Panagopoulos
Ph.D.
For the 23rd time since 1790, the U.S. Census Bureau has conducted the constitutionally-required, decennial national headcount in 2010.
PDF icon Viewpoint_Panagopoulos.pdf
Viewpoints
Food Safety—Emerging Public-Private Approaches: A Perspective for Local, State, and Federal Government Leaders
Noel P. Greis
Monica L. Nogueira
This article is adapted from Noel P. Greis and Monica L. Nogueira, “Food Safety—Emerging Public-Private Approaches: A Perspective for Local, State, and Federal Government Leaders“ (Washington, DC: IBM Center for The Business of Government, 2010).
PDF icon Management_Food_Safety.pdf
Management
Cybersecurity Management in the States: The Emerging Role of Chief Information Security Officers
Shannon Portillo
Linda Williams
Holly T. Goerdel
Marilu Goodyear
This article is adapted from Marilu Goodyear, Holly T. Goerdel, Shannon Portillo, and Linda Williams, “Cybersecurity Management in the States: The Emerging Role of Chief Information Security Officers“
Management
Project Management in Government: An Introduction to Earned Value Management (EVM)
Young Hoon Kwak
Frank T. Anbari
This article is adapted from Young Hoon Kwak and Frank T. Anbari, “Project Management in Government: An Introduction to Earned Value Management (EVM)“ (Washington, DC: IBM Center for The Business of Government, 2010).
PDF icon Management_EVM.pdf
Management
Strategies for Supporting Frontline Collaboration: Lessons from Stewardship Contracting
Cassandra Moseley
This article is adapted from Cassandra Moseley, “Strategies for Supporting Frontline Collaboration: Lessons from Stewardship Contracting“ (Washington, DC: IBM Center for The Business of Government, 2010).
PDF icon Management_Moseley.pdf
Management
The Promise of Collaborative Voluntary Partnerships: Lessons from the Federal Aviation Administration
Russell W. Mills
This article is adapted from Russell W. Mills, “The Promise of Collaborative Voluntary Partnerships: Lessons from the Federal Aviation Administration“ (Washington, DC: IBM Center for The Business of Government, 2010).
PDF icon Management_Mills.pdf
Management