Unpacking the "Black Box" of Incident Reporting

While data can be used externally for accountability, it can also be used internally to predict and prevent these kinds of incidents.

These days, more detailed, near real-time data can be collected because of improvements in technology and new reporting systems.  However, these more detailed data – if not well-explained and put in context -- can alarm the public and cause political problems, even while improving performance.  Recent examples include:

Leading the FAA - A Conversation with Randy Babbitt on the next The Business of Government Hour

This nation stands on the verge of a new era in aviation.

The national airspace system is one of the largest and safest in the world. It’s also the busiest: in FY 2010, more than 700 million passengers flew on U.S. air carriers.

Weekly Roundup: June 5 - 9, 2017

John Kamensky

Weekly Roundup: October 23-27, 2017

John Kamensky

Incident Reporting Systems: Lessons from the Federal Aviation Administration’s Air Traffic Organization

Incident reporting systems are an integral part of many agencies’ operations. For example, the Veterans Health Administration collects data on incidences of errors made during surgeries, the Food Safety and Inspection Service collects data on incidences of errors in meat inspection plants, and the Occupational Health and Safety Administration collects data on incidences of work­place injuries.

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