Cybersecurity: Insights on Resiliency

Insights detailed in this chapter derive from the IBM Center report, Preparing Governments for Future Shocks: An Action Plan to Build Cyber Resilience in a World of Uncertainty as well as informed by the Future Shock roundtable discussion and resources.

Weekly Roundup December 11-15, 2023

IRS Sets New Leadership Structure; CIO one of Four ‘Chiefs’. Internal Revenue Service (IRS) Commissioner Danny Werfel announced big steps to reorganize the agency’s leadership structure today, aiming to reflect the transformation goals the agency has been undertaking since the com

Emergency Preparedness and Response: Insights on Resiliency

Insights detailed in this chapter derive from the IBM Center report, Partnering for Resilience: A Practical Approach to Emergency Preparedness as well as informed by the Future Shock roundtable discussion and resources.

NEW BOOK Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance

Today governments face very serious, seemingly intractable public management challenges that go to the core of effective governance and leadership, testing the very form, structure, and capacity required to meet these problems head-on. Many of these challenges are wickedly complex not respecting bureaucratic boundaries, nonlinear, and fluid in nature: “where very small effects may produce disproportionate impacts” In many ways, traditional approaches of government seem obsolete and incapable of properly responding to them.

Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance

How can we find value in the unexpected? What can we do to be more resilient? How can we leverage innovation to improve government performance? Join Michael Keegan on a Special Edition of The Business of Government Hour as he explores these questions and more celebrating the 25th anniversary of the IBM Center for The Business of Government.
Broadcast Date: 
Monday, February 19, 2024 - 10:37

Weekly Roundup December 4-8, 2023

Federal CIO: ‘This is the Moment’ for Government CX Gains. Federal CIO Clare Martorana exhorted government officials along with technology vendors to seize the present moment to make needed improvements in how citizens interact with government agencies and services.

Weekly Roundup November 27 - December 1, 2023

Hill Witnesses: Supply Chain Security Relies on Better Software, Harmonized Regs.  Lawmakers and expert witnesses discussed ways the U.S. can better ensure Federal software systems are protected against cyberattacks from hostile foreign nations like China during a House Oversight Cybersecurity, Information Technology, and Government Innovation Subcommittee hearing on Wednesday.

Weekly Roundup November 13-17, 2023

A decade after its creation, DHA thinks it has building blocks in place for an integrated military health system. Lt. Gen. Telita Crosland, who became DHA’s director in January, sees her tenure as marking the end of what’s ended up being a very long transition period. From here on out, she said, the focus needs to be on execution. She provided an in-depth interview to Federal News Network. 

Weekly Roundup November 6-10, 2023

GAO Presses OMB to Improve Data. The Government Accountability Office (GAO) is calling on the Office of Management and Budget (OMB), in coordination with the Treasury Department, to provide guidance to agencies on how to report their spending data on The website, is the official source of Federal spending information to help both the government and the public track Federal funds.


Leadership Fellow & Host
IBM Center for The Business of Government
600 14th Street, NW Second Floor
Washington, DC 20005
United States

Michael has two decades of experience with both the private and public sectors encompassing strategic planning, business process redesign, strategic communications and marketing, performance management, change management, executive and team coaching, and risk-financing.

Michael leads the IBM Center for The Business of Government's leadership research. As the Center’s Leadership Fellow, his work is at the nexus of the Center’s mission – connecting research to practice. My work at that the Center complements frontline experience of actual government executives with practical insights from thought leaders who produce Center reports – merging real-world experience with practical scholarship. The purpose is not to offer definitive solutions to the many management challenges facing executives, but to provide a resource from which to draw practical, actionable recommendations on how best to confront such issues. Michael also hosts and produces the IBM Center’s The Business of Government Hour. He has interviewed and profiled hundreds of senior government executives from all levels of government as well as recognized thought leaders focusing on a range of public management issues and trends. Over the last four years, Michael has expanded both the show’s format and reach – now broadcasting informational and educational conversations with dedicated public servants on two radio stations five times a week and anywhere at anytime over the web and at iTunes. Michael is also the managing editor of The Business of Government magazine, with a targeted audience of close to 14,000 government and non-government professionals. Additionally, he manages the Center’s bi-annual proposal review process that awards stipends to independent, third party researchers tackling a wide range of public management issues.

Prior to joining the Center, Michael worked as a senior managing consultant with IBM GBS (Global Business Services) and as a principle consultant with PriceWaterhouseCoopers’ Washington Consulting Practice (WCP). He led projects in the private and federal civilian sectors including the U.S. Department of Energy, U.S. Department of Homeland Security, Centers for Medicare and Medicaid Services, FEMA, and the Veterans Health Administration. Before entering consulting, he worked in the private sector as product development manager at a New York City based risk financing firm.

Since 2003, Mr. Keegan has been a reviewer for Association of Government Accountant’s Certificate of Excellence in Accountability Reporting (CEAR)© program, keeping abreast of the most recent developments in authoritative standards affecting federal accounting, financial reporting and performance measurement. He is also a member of APPAM, the NYU Alumni Association, and the Data Center & Cloud Talent, USA. He holds masters in public administration and management from New York University and was the founder of its DC alumni group as well as previous treasurer of the NYU graduate school’s alumni board.