Weekly Roundup: October 4-8, 2021

The Post-COVID Civil Service:  Dr. Donald F. Kettl joins discusses how federal service can change after the pandemic. The pandemic has brought to light many systemic problems in American governance and the civil service. Like other major disasters, the pandemic presents an opportunity to reshape the future of work in the federal service. Looking to the big lessons for COVID and beyond -- turns out that the quality of people in government matters most.

Weekly Roundup: September 27-October 1, 2021

Working Together as a Federal IT Enterprise to Deliver for the American People. In a new blog post, Federal CIO Clare Martorana discusses how the pandemic forced us to re-evaluate the way we operate across government and ask how we can serve our citizens faster and more securely.

Weekly Roundup: September 20-24, 2021

CISA Releases Draft Guidance for Agencies’ Transition to IPv6. Federal agencies are on the clock to transition networks and systems to using Internet Protocol version 6, and the Trusted Internet Connection program office released draft guidance to help them make the move securely. The last pools of addresses for the previous standard—IPv4—were exhausted in 2011.

Weekly Roundup: September 13-17, 2021

OMB Expands Customer Experience Guidance for Federal Agencies. In its annual update to Circular A-11, the Office of Management and Budget (OMB) made significant changes to section 280, which focuses on customer experience (CX) and service delivery. The new changes provide a new expanded definition for customer experience – one that includes equity and designates CX as a priority instead of a nice-to-have.

Weekly Roundup: September 6-10, 2021

A Tuesday like no other: Feds recall shock of 9/1. Two decades ago, what began as an unremarkable Tuesday for federal employees quickly changed into an historic event like never before, and the country was never the same. Every agency was affected by the events of Sept. 11, 2001, and their workers impacted both directly and indirectly. Federal News Network asked readers who were in federal agencies that day to share their experiences of 9/11, in honor of the 20th anniversary on Saturday.

Weekly Roundup: August 30-September 3, 2021

House infrastructure bill includes over $3 billion for federal tech. Under an amendment from Rep. Gerry Connolly (D-Va.), the Technology Modernization Fund could see another $1 billion in capitalization. The House Oversight and Reform Committee voted to approve over $3 billion for federal tech initiatives, including another billion-dollar investment into the Technology Modernization Fund.

What Leaders can Learn from Artists

In her book, Uncharted: How to Navigate the Future, Margaret Heffernan noted that the “work of artists endures because they dare to imagine what they can’t see and allow their minds to leave predetermined paths.” I had the pleasure of interviewing Margaret on The Business of Government Hour to discuss her book and the many cogent leadership insights it offers. She counsels that though we may not all be artists we need their independence and stamina.

Weekly Roundup: August 23-27, 2021

DHS stands up new excepted service for cyber talent. The Department of Homeland is launching a new excepted service for cybersecurity talent, according to a new rule scheduled to publish on Thursday. The agency says it'll help it adapt to growing cyber threats and a tight labor market for cybersecurity professionals.

Putting the User First: Interview with Maria Roat, Deputy Federal Chief Information Officer

Maria Roat, deputy federal chief information officer within the Office of Management and Budget (OMB) joined me on The Business of Government Hour to share her thoughts and insights on what is next for IT modernization and the role federal IT plays in transforming the lives of its users. Here are edited highlights of our discussion. 

Using Technology and Analytics to Enhance Stakeholder Engagement in Environmental Decision-Making

Enacted over 50 years ago, the National Environmental Policy Act (NEPA) calls for public participation in the environmental review of proposed actions by U.S. federal agencies. Much has changed in that period from the explosion in technology to the increasing expectation of stakeholders from participation to engagement. 


Commissioner, Federal Acquisition Service (FAS)
U.S. General Services Administration (GSA)
United States

Sonny Hashmi is the commissioner of the U.S. General Services Administration (GSA) Federal Acquisition Service (FAS).

In this position, he oversees the delivery of more than $75B of products, services, and solutions that enable federal agencies to efficiently accomplish their missions while saving taxpayer dollars.

Known as a cloud computing thought leader in the emerging technology industry, Sonny previously served as the managing director of global government strategy at Box. There, he worked with federal, state, local and international government organizations on cloud and mobility strategy.

Prior to joining Box, Sonny served as GSA chief information officer (CIO) and chief technology officer (CTO). He led the agency IT modernization strategy as GSA adopted cloud computing, agile acquisition and DevSecOps principles, and helped create a cloud computing and performance measurement roadmap for the federal government.

Sonny Hashmi is active in the federal IT community and has been recognized with several awards including the Fed100, FedScoop 50 and as a finalist for the prestigious Samuel J. Hayman Service to America medal.

He earned a master’s degree in engineering from Purdue University and a master’s certificate in innovation management from the University of Maryland.

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