The Agile-Policymaking Frontier

Just the sound of “making government more agile” summons pleasing images to the civic mind: resilient response to changing conditions; innovation and ingenuity; immediacy in problem-solving; citizen-centered service; bureaucracy getting out of the way; experimentation leading to progress.

Dr. Jennifer Bachner

Jennifer Bachner, PhD, is the Director of the Center for Advanced Governmental Studies at Johns Hopkins University. She is the author America’s State Governments: A Critical Look at Disconnected Democracies (with Benjamin Ginsberg, Routledge), What Washington Gets Wrong (with Benjamin Ginsberg, Penguin Random House) and editor of Analytics, Policy and Governance (with Kathryn Wagner Hill and Benjamin Ginsberg, Yale University Press).

Addressing the New Era of Deterrence and Warfare: Visualizing the Information Domain

Blog Co-Authors:  Kim Kagan, founder and president of the Institute for the Study of War; Fred Kagan, senior fellow and director of the Critical Threats Project at American Enterprise Institute; 

Dr. Jen Bachner

She is the author America’s State Governments: A Critical Look at Disconnected Democracies (with Benjamin Ginsberg, Routledge), What Washington Gets Wrong (with Benjamin Ginsberg, Penguin Random House) and editor of Analytics, Policy and Governance (with Kathryn Wagner Hill and Benjamin Ginsberg, Yale University Press). Her reports, Optimizing Analytics for Policymaking and Governance and Predictive Policing: Preventing Crime with Data and Analytics, have been published by the IBM Center for the Business of Government.

Bringing the People Served by Government Into the Design and Delivery of Those Services

With guest blogger, Brian W. Murphy, Partner, IBM iX-Customer Transformation, Federal Service Line Leader

Human-Centricity in Digital Delivery: Enhancing Agile Governance

In this report, the author discusses how digital service teams bring “service designers” into government to transform service delivery. These designers use human-centered design approaches to help public sector organizations refine strategies, rethink the nature of services, and reflect the way that citizens want to use a public service.

Reflections on Public Service – A Special Edition of The Business of Government Hour with Dave Zvenyach, former Director, GSA’s Technology Transformation Services

What does the director of GSA’s TTS do? What are the best ways we can reimagine the delivery of digital government services? What has been the impact of innovation across the federal government? Join Michael Keegan as he explores these questions and more with former government executive Dave Zvenyach on a Special Edition of The Business of Government Hour

Broadcast Date: 
Monday, October 3, 2022 - 10:20
Author: 

Dave Zvenyach

V. David Zvenyach is the former Director of the Technology Transformation Services (TTS) in the U.S. General Services Administration (GSA). The Technology Transformation Services applies modern methodologies and technologies to improve the public’s experience with government. TTS helps federal agencies build, buy and share technology to achieve their digital transformation and modernization goals.

Weekly Roundup September 26-30, 2022

Fall Agency Priority Goal Updates. Read about agencies' progress toward more than 80 APGs or use our new feature to explore APGs and strategic objectives by policy theme.

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