IBM Center for The Business of Government

Is it time to add IT workforce ratings to the FITARA scorecard? A new report from ACT-IAC recommends changes to the biannual FITARA scorecard, including adding a category measuring IT workforce capability. The authors suggest measuring the share of an agency's IT workforce eligible for retirement, whether an agency has an IT workforce strategic plan and how its making progress against that plan.

Our Center and many others have written numerous reports about government innovation, including how new innovation roles have focused on technology, data, and digital goals.  Innovation and data teams have been in place in cities for a decade, and more recently in state and federal government.

Shelley Metzenbaum’s recent article for Government Executive, “A Missed Opportunity,” highlights a conundrum facing government improvement geeks for nearly three decades. She laments that federal agencies’ quarterly performance updates for their priority goals “deserve more attention.” She says this lack of attention is a “missed opportunity” to engage the allies and advocates for these priority goals, help agencies learn how to improve and inform