Danielle Metz, Director, Information Management & Technology Directorate

Submitted by on Mon, 12/18/2023 - 11:38
Ms. Danielle Metz is a member of the Senior Executive Service and serves as the Director, Information Management and Technology, Director of Administration and Management in the Office of the Secretary of Defense. In this role, she leads the strategic modernization of the OSD IT enterprise to ensure the highest levels of DoD leadership have access to a modern, digital user experience to execute their mission. She ensures the continuous improvements of the OSD IT enterprise through strategy, governance, performance management, resource management, and stakeholder involvement.

Weekly Roundup December 11-15, 2023

Submitted by on Fri, 12/15/2023 - 16:32

IRS Sets New Leadership Structure; CIO one of Four ‘Chiefs’. Internal Revenue Service (IRS) Commissioner Danny Werfel announced big steps to reorganize the agency’s leadership structure today, aiming to reflect the transformation goals the agency has been undertaking since the com

Emergency Preparedness and Response: Insights on Resiliency

Submitted by on Thu, 12/14/2023 - 13:32

Insights detailed in this chapter derive from the IBM Center report, Partnering for Resilience: A Practical Approach to Emergency Preparedness as well as informed by the Future Shock roundtable discussion and resources.

How Can AI Improve Performance in Tax Administration?

Submitted by on Thu, 12/14/2023 - 12:44

Artificial Intelligence (AI) has surged across government. National and international legislation has been proposed, and U.S. Federal agencies are now implementing requirements set forth in the new Executive Order on AI. Such policy and progress affect government work across civilian and defense sectors – including work done by tax agencies with the public and business communities.

NEW BOOK Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance

Submitted by on Tue, 12/12/2023 - 15:15

Today governments face very serious, seemingly intractable public management challenges that go to the core of effective governance and leadership, testing the very form, structure, and capacity required to meet these problems head-on. Many of these challenges are wickedly complex not respecting bureaucratic boundaries, nonlinear, and fluid in nature: “where very small effects may produce disproportionate impacts” In many ways, traditional approaches of government seem obsolete and incapable of properly responding to them.

Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance

Submitted by on Sun, 12/10/2023 - 22:04
How can we find value in the unexpected? What can we do to be more resilient? How can we leverage innovation to improve government performance? Join Michael Keegan on a Special Edition of The Business of Government Hour as he explores these questions and more celebrating the 25th anniversary of the IBM Center for The Business of Government.
Broadcast Date: 
Monday, February 24, 2025 - 10:37
Author: 
Michael J. Keegan
Audio: 
Audio icon 25anniv_book_podcast_abcd.mp3

Weekly Roundup December 4-8, 2023

Submitted by on Fri, 12/08/2023 - 16:41

Federal CIO: ‘This is the Moment’ for Government CX Gains. Federal CIO Clare Martorana exhorted government officials along with technology vendors to seize the present moment to make needed improvements in how citizens interact with government agencies and services.

Transforming the Business of Government – Reflections on a Quarter Century’s Work

Submitted by on Fri, 12/08/2023 - 10:41

This week, the IBM Center for The Business of Government was honored to host many leaders to commemorate the Center’s 25th anniversary, and to launch a new book, Transforming the Business of Government:  Reflections on Resilience, Innovation, and Performance.   With this post, we share some observations and images about the event and a first view of the book.

Leading IT at the Securities and Exchange Commission: A Conversation with David Bottom, Chief Information Officer, SEC

Submitted by on Mon, 12/04/2023 - 10:50
What is the Securities and Exchange Commission’s IT strategy? How is the SEC modernizing its technology infrastructure? What is it doing to expand its data analytics capabilities to better meet its mission? Join Michael Keegan as he explores these questions and more with David Bottom, Chief Information Officer at the Security and Exchange Commission (SEC) on The Business of Government Hour.
Broadcast Date: 
Monday, December 4, 2023 - 10:46
Author: 
David Bottom
Audio: 
Audio icon david_bottom_podcast_abcd.mp3

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