Wednesday, January 29, 2014
Big data is an evolving concept that refers to the growth of data and how it is used to optimize business processes, create customer value, and mitigate risks.
Thursday, January 16, 2014
Agile delivery approaches support the federal government’s goals of doing more with less and improving the agency’s ability to manage their budgets and delivery dates.
Monday, January 6, 2014
The authors present four roles that citizens can play in the co-creation of public services.
Thursday, December 12, 2013
The authors present eight significant actions that the federal government can take to improve the federal acquisition process.
Friday, December 6, 2013
In this report, Dr. Mills offers a case study of the Federal Aviation Administration’s Air Traffic Organization (ATO) incident reporting systems that have evolved since the late 1990s.
Thursday, November 14, 2013
With the movement of government activities to leverage cloud computing, government agencies are now increasingly writing and negotiating contracts with cloud service providers.
Monday, November 11, 2013
Today’s senior managers are tempted to begin analytics programs before determining the mission-essential questions they are seeking data to answer.
Thursday, October 31, 2013
Ideation platforms can be understood as a niche within the crowdsourcing universe.
Wednesday, October 23, 2013
The IBM Center for The Business of Government has looked across our interactions with government leaders and stakeholders, as well as the considerable work and thinking of our authors, to identify a set of trends that will drive change in government.
Tuesday, October 8, 2013
The author analyzes the interactions between U.S. civilian and military efforts in Afghanistan from 2001-2009.

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Future Research Reports

Read about our future reports on key public sector challenges, which respond to priorities identified in the Center's research agenda.