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Policymakers wanting to improve their government’s performance are often presented with a rich menu of choices by their advisers. They are told that they could choose from several options: Budgeting Reforms, Performance Budgeting, Outcome Budgeting, Performance Agreement, Project Management, Monitoring & Evaluation (M&E), ISO 9000, Lean Sigma and so on. Alas, as we shall see, this advice is misplaced.

Our Center welcomes big ideas about government management and operations two decades from now, as we mark two decades bringing similar ideas to government since 1998.

This year, the IBM Center for The Business of Government marks 20 years since starting up in 1998, leveraging our research to envision the possible for government 20 years ahead.

With financial challenges contributing to program performance pressures facing governments today, there clearly is a need for government leaders to establish and support on-going, comprehensive transformation programs.