It was an early morning meeting in the New York City Police Department’s cavernous meeting room in the mid-1990s, filled with police officers, but also with support staff, analysts, representatives from the city’s housing police, the transit police, the district attorney’s office, and more.
Following up on the successes using agile techniques in software development, many leading private sector companies have used agile principles to transform their organizations.
Using clear goals, performance information, transparency ,and targets to highlight accountability can be a powerful tool to drive output-oriented performance, especially in clearly-defined and stable program areas.