John Marshall

John Marshall is a nationally recognized thought leader in government shared services. He is passionate about their potential to transform government, and he has published articles, testified to Congress and advised the White House about them.

Performance Management: An Emphasis on Accountability

April 23, 1998. A bipartisan summit, of sorts, on the implementation of the Government Performance and Results Act (GPRA) was being broadcast by C-SPAN and I had been tasked with drafting Vice President Al Gore’s remarks. The summit was hosted by the National Academy of Public Administration and the Council for Excellence in Government and included the House majority leader, Richard Armey, as well as one of GPRA’s lead Senate sponsors, Sen. John Glenn.

Weekly Roundup: Feb 10 - Feb 14, 2020

Michael J. Keegan

President’s Management Agendas: What Insights Do the PMA’s Origins Have for the Future?

This week, the release of the Administration’s Fiscal Year 2021 Budget Proposal was accompanied by several management chapters with information about the President’s Management Agenda (PMA).  The PMA reflects a set of initiatives and activities intended to improve the effectiveness and efficiency by which Federal agencies serve their constituents and carry out their mission.  While muc

Modernizing the U.S. Federal Data System

An effective and efficient U.S. federal government requires evidence about where needs are greatest, what works and what does not work, where and how programs could be improved, and how programs of yesterday may no longer be suited for today. Having access to timely, accurate, reliable statistical data enables the federal government to make reasoned and disciplined decisions about where to target resources to get the largest possible return for the American taxpayer. The federal government’s statistical agencies and programs play a vital role in generating that data.

When Bigger IS Better

This team of registered nurses is part of a national network created by the Nurse-Family Partnership -- a 40-year old non-profit that visits the homes of low-income, first-time mothers to help “transform the lives of vulnerable, low-income mothers pregnant with their first child.”

Scaling Evidence-Based Programs in Child Welfare

This report discusses governments addressing this challenge in three different program areas—those highlighted in the 2018 Family First Prevention Services Act as important to reducing child maltreatment by increasing investments in three kinds of prevention services—home visiting, mental health services, and substance abuse services.

Lester points to two key factors that influence success or failure in scaling evidence- based programs:

In Workforce Planning, Data Is King

We occasionally did the same for cities and counties. The news in those days, unsurprisingly, was not happy.

Weekly Roundup: Feb 3 - Feb 7, 2020

Michael J. Keegan

Agencies look to 'low code' to speed development. Increasingly federal agencies are looking to easy-to-use "low code" development techniques to build public-facing apps.

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