Part 5: Distance Work - What’s Happening at the State and Local Levels?

Submitted by on Fri, 06/26/2020 - 08:22

[Note: This column also appears in Washington Technology. It is the fifth in a series on how the COVID-19 crisis has changed how government works. Emily Craig and Michaela Drust, IBM, are co-authors of this column.]

Leadership Insights from Admiral Mike Rogers (Ret.)

Submitted by on Thu, 06/25/2020 - 11:15

In a piece for The Business of Government magazine, “Power, Security, and Leadership”, I wrote: “Leaders are responsible for envisioning, shaping, and safeguarding the future, creating clarity amidst uncertainty. This is no small feat and it is made increasingly difficult in the 21st century where rapid, unforeseen change seems to be the only constant.”

COVID-19 Response: Largest Domestic Mobilization in Army Reserve History

Submitted by on Mon, 06/22/2020 - 12:00

For more than a century, the U.S. Army Reserve has delivered decisive capabilities to the battlefield, fulfilling its integral role as a force-provider, with approximately 200,000 soldiers spread across twenty time zones. Its role is more critical than ever in an age characterized by the persistent presence of asymmetric threats, as well as emerging, dynamic, and highly contentious challenges.

Weekly Roundup: June 15-19, 2020

Submitted by on Fri, 06/19/2020 - 13:11

Michael J. Keegan

Federal cloud demand shifts to apps. The remote work challenges under the COVID-19 pandemic mean that once "nice-to-have" technologies are now mission critical, leaders said.

Improving Customer Service

Submitted by on Thu, 06/18/2020 - 14:24

A 2016 Forester Research report, said that the federal government had a “Near monopoly on the worse experiences.” By 2019, its survey showed that customer experiences with federal services “remains weak and uneven,” even though the White House

Lieutenant General Charles Luckey

Submitted by on Mon, 06/15/2020 - 10:26

Lieutenant General Charles D. Luckey assumed duty as the Chief of Army Reserve and Commanding General, United States Army Reserve Command on 30 June 2016.

As the Chief of Army Reserve and Commanding General, United States Army Reserve Command, he leads a community-based force of more than 200,000 Soldiers and Civilians with a "footprint" that includes 50 states, five territories, and more than 30 countries.

Weekly Roundup: June 8-12, 2020

Submitted by on Fri, 06/12/2020 - 12:09

Michael J. Keegan

Cyber and IT challenges remain as Census resumes operations. The IT systems needed to carry out the 2020 census still face numerous testing challenges and unaddressed critical cybersecurity risks, according to a new audit from the Government Accountability Office.

Managing Financial Risk in Government

Submitted by on Thu, 06/11/2020 - 14:23

Efficient and effective financial management is an essential way U.S. federal agencies serve the American people and protect the interests of taxpayers. Managing financial risk in government is more than a compliance exercise; it goes to the core of agency mission delivery. Strengthening financial risk management aligns with the government’s goals of minimizing waste, fraud, abuse, and mismanagement while also enabling government leaders to improve efficiency, increase transparency, and enhance decision-making.

Create the Future: Tactics for Disruptive Thinking

Submitted by on Tue, 06/09/2020 - 12:56

Today, we learn ways to create the future with Jeremy Gutsche, who joined me on The Business of Government Hour to discuss his book Create the Future: Tactics for Disruptive Thinking. “You are capable of much more than you think,” asserts Gutsche. Most people get stuck in established and recognized patterns of behavior that prevent them from seeing and seizing opportunities.

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