b'Table of Contents (continued)PerspectiveDriving Digital Transformation: A Perspective from Erwin Rademaker,The Business of GovernmentProgram Manager, Port of Rotterdam AuthorityBy Michael J. Keegan .68 A Publication of the IBM Center for The Business of Government Viewpoints Daniel Chenok Executive DirectorImproving Program Outcomes with Behavior ScienceBy John M. Kamensky 73 John M. Kamensky How Open Innovation Can Transform the Government Senior FellowTechnology Playing FieldBy Daniel Chenok.78 Michael J. Keegan An Agile Tipping Point for Governments? Leadership Fellow and Editor By G. Edward DeSeve.82 Host, The Business of Government HourCognitive Enterprise: Transforming Delivery of Government Services Ruth Gordon By Andrew Fairbanks.86 Business and Web ManagerAlgorithmic Auditing: The Key to Making Machine Learningin the Public InterestBy Sara Kassir88ManagementIntegrating Big Data and Thick Data to Transform PublicServices Delivery By Yuen Yuen Ang92Buying as One: Category Management LessonsFrom the United Kingdom By Anne Laurent96Improving the Delivery of Services and Care for Veterans:A Case Study of Enterprise GovernmentBy Matthew Hidek, Nathaniel Birnbaum, Nicholas Armstrong, IBM Center for The Business of GovernmentZachary S. Huitink. 101 600 14th Street, NW, Second Floor Washington, D.C. 20005 Research AbstractsPreparing the Next Generation of Federal Leaders: Agency-BasedForsubscriptioninformation,call(202)551-9342.Web Leadership Development Programs 104 page:businessofgovernment.org.Copyright2019/2020IBM Global Business Services. All rights reserved. No part of this Assessing the Past and Future of Public Administration: publicationmaybereproducedinanyform,bymicrofilm, Reflections from the Minnowbrook at 50 Conference 104 xerography, or otherwise, without the written permission of Financial Management for The Future: How Government Can the copyright owner. This publication is designed to provide Evolve to Meet the Demands of a Digital World . 104 accurate information about its subject matter, but is distributed with the understanding that the articles do not constitute legal, Responding to Global Health Crises: Lessons from the U.S. accounting, or other professional advice.Response to the 2014-2016 West Africa Ebola Outbreak. 105Integrating Big Data and Thick Data to TransformPublic Services Delivery. 105How to Order Recent Publications.1062 www.businessofgovernment.org The Business of Government'