b'Forum: Evolving Use of Artificial Intelligence in Government Agile and InquisitiveAI Leadershipby Michael J. KeeganFinally, this contribution explores two leadership qualities essential for meeting the demands and challenges of a continuously evolving technological landscape. With the promise of artificial intelligence no longer in some far-off future, government leaders must comprehend and harness both its perils and possibilities and doing that effectively will require these leaders to be agile and inquisitiveAI leadership. The ability to adapt to change and anticipate disruption and use both to your advantage, rather than being sidetracked by either, marks the qualities of an agile leader. Coupled with this ability to pivot, inquisitive leaders investigate and probe. They guard against poor decision-making and faulty assumptions by asking questions, so they are empowered to make the best possible decisions in the situations they face. Both qualities can help leaders navigate a complex and ever disruptive world.Times of Great Change: Collusion of AI, Social Networking, and Humanity Professor Jim Henlder, co-author of Social Machines:to understand their meaning, looking at an image and The Coming Collision of Artificial Intelligence, Socialrecognizing the content, or making decisions. Related Networking, and Humanity and a recent guest on Theconcepts and names include cognitive computing, predictive Business of Government Hour, puts a finer point on whyanalytics, robotic process automation, and machine learning. these two leadership qualities are necessary today: TimesAI can forever change how the world works, revolutionizing of great change can produce great opportunities, but alsothe way we perceive, think, reason, learn, and make significant personal stress or major societal upheaval. Manydecisions. Additionally, AI has the potential to help address things can cause change, but technological innovation ismany of our countrys pervasive problems and advance our often a facilitator. And one challenge for people duringsafety, health, and well-being. times of change is understanding the realities of these technologies. Leaders who possess an agile and inquisitiveAI has enormous potential for government. It can improve mindset can better position the organizations they lead toagencies effectiveness, make data more understandable realize the benefits of artificial intelligence while avoidingand easier to use, and help citizens navigate government potential pitfalls. services. As noted in The Future Has Begun: Using Artificial Intelligence to Transform Government, AI could save Using AI to Transform Government government up to 1.2 billion work hours and $41.1 billion For purposes of definition, AI refers to the use of computersannually. No one sets out to use AI simply because it is that simulate human abilities and perform tasks thatavailable. Government leaders must weigh options, assess people typically do. Examples include reading documentsscenarios, and understand the inevitable disruption of turning WINTER 2019 / 2020 IBM Center for The Business of Government 65'