b'Forum: Evolving Use of Artificial Intelligence in Government Evolving Use of Artificial Intelligence in Government By Michael J. Keegan, Forum EditorThe use of artificial and augmented intelligence (AI) in government is expanding as the application of these tools and techniques continue to evolve. Governments are embracing AI for mission critical services that include identifying insider threats, supporting military deployment planning and scheduling, and answering routine questions about services. Agencies are considering additional uses that range from checking compliance with tax laws and regulations to assessing the accessibility of government products and websites. The term artificial intelligence refers to machines and software able to perform tasks we typically associate with humans, such as recognizing speech or images, predicting events based on past information, or making decisions. Machine learning, another commonly used term, is a subset of AI that uses large amounts of data and information to continually improve how a system performs a task. While AI has a long history, it has begun to deliver real results, particularly with the recent rapid progress in machine learning and the increased availability of data and computing power. The advent of AI has moved rapidly in government. In May 2017, Congress established the bipartisan Congressional Artificial Intelligence Caucus, and members have since introduced numerous pieces of AI legislation. In February 2019, the administration launched the American AI Initiative through executive order, and the U.S. Department of Defense also released its own strategy on how to incorporate AI into national security. As agency use of AI evolves, the federal government is leading a comprehensive initiative to maximize AIs benefits, while laying the groundwork for agencies to address risks responsibly. To increase the trust the public and federal employees have in governments use of AI tools, the governments strategy deals with transparency, security, technological know-how, procurement, budgeting, and risk management.54 www.businessofgovernment.org The Business of Government'